FAQ's

Straps

Are your straps adjustable?

Yes, all of our straps are adjustable in length, but can vary depending on the style and/or width.

How do I care for my new handbag strap?

They're pretty low maintenance, however, if they need cleaned, just use a damp cloth with water and no harsh chemicals.

Metal Hardware can polished with a soft cloth.

Are Straps available in different Hardware colors?

Some of our straps are available in various Metal Colors as shown below:

All Products

How do I find out about restocked items?

Due to the popularity of some items, they may be temporarily unavailable from time to time. We recommend "Subscribing" to Louie & Co. for updates and announcements on restocking. Also, feel free to contact us with your query at anytime.

What payment methods do you accept?

Louie & Co. accepts Visa, Mastercard, PayPal, and ApplePay.

I have a discount code--Where do I enter it?

At checkout, you will be prompted to enter your discount code.

I've changed my mind--Do you accept refunds or returns?

Unfortunately, all sales are final. We have gone to great lengths to ensure our products are described clearly and accurately, so there's no surprises!

If you receive a product that is damaged, which is unlikely due to our thorough checking and packaging procedures, please contact us.